Support

Check the common questions first. If yours isn't here, send us a message and we'll reply by email, usually within one working day.

MoyMote can't find my monitor

Connect the monitor with HDMI or DisplayPort directly, not through a dock or adapter that may block DDC/CI. Then open the monitor's own menu and make sure DDC/CI isn't turned off; some monitors list it by that name.

My phone won't connect to the panel

Your phone and PC must be on the same Wi-Fi network. Guest and office networks often stop devices from seeing each other, so try your home network. If you paired a while ago, scan the QR code on the PC again.

A control is missing

MoyMote shows only what your monitor reports it supports. Colour presets, contrast and volume vary between models. HDR switching needs an HDR-capable display and Windows 11 24H2 or later.

More questions

The compatibility section and the FAQ on the home page cover pricing, the free trial, laptop screens and HDMI versus DisplayPort.

Send us a message

Write to [email protected] or use the form.

Name

Email

Message

Send message

We use your details only to answer you. Privacy policy